PRIVACY POLICY

 

Who we are

Our website address is: https://willowgreyinteriors.co.uk.

 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

E-Commerce

At Willow Grey Interiors, we are committed to protecting your privacy and ensuring a safe and secure shopping experience. This section outlines how we collect, use, and protect your personal information when you purchase products through our e-commerce platform.

 

Information We Collect

When you make a purchase on our website, we collect the following information:

  • Personal Information: Your name, email address, billing and shipping address, and phone number.
  • Payment Information: Credit card details and other payment-related information.
  • Order Details: Information about the products you purchase, including order numbers, product details, and purchase history.

 

How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders.
  • Communicate with you about your order status and provide customer support.
  • Improve our products and services based on your feedback and purchase history.
  • Personalize your shopping experience by recommending products and promotions tailored to your interests.

 

Payment Security

We are committed to ensuring the security of your payment information. All payment transactions are processed through secure and trusted third-party payment gateways (Stripe). We do not store your credit card details on our servers.

 

Sharing Your Information

We only share your personal information with third parties when necessary to process your order, such as:

  • Payment processors to facilitate transactions.
  • Shipping companies to deliver your orders.
  • Service providers who assist us in website hosting, data analysis, and marketing.

We do not sell, trade, or otherwise transfer your personal information to outside parties for their marketing purposes.

 

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

 

Your Rights

You have the right to access, correct, or delete your personal information at any time. If you wish to exercise these rights or have any questions about our e-commerce privacy practices, please contact us at info@willowgreyinteriors.co.uk

By using our site, you agree to the terms of this Privacy Policy. We reserve the right to update or modify this policy at any time, and any changes will be posted on this page.